Privacy Policy

1. Overview

At PawHaven, your privacy is our top priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.pawhavenstore.shop).

By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect personal and technical information to process your orders and improve your shopping experience.

Personal Information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Payment information (processed securely through our payment providers)

Technical Information:

  • IP address

  • Browser type and version

  • Device and operating system

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or account

  • Send order confirmations and tracking updates

  • Improve our website, products, and customer service

  • Prevent fraud or unauthorized transactions

  • Send marketing emails (only if you’ve opted in)

4. Sharing Your Information

We may share your information with trusted partners who help us operate our store, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

These partners are authorized to use your data only to perform their designated services.
We will never sell or rent your personal information to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
If you request data deletion, your information will be permanently removed from our systems (unless we are legally required to keep it).

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of the information we hold about you

To exercise any of these rights, please contact us at infos@pawhavenstore.shop

7. Cookies

Our website uses cookies to enhance your experience and analyze website traffic.
You may disable cookies in your browser settings, but some parts of the website may not function properly without them.

8. Security

We take reasonable precautions to protect your personal data.
All payment details are encrypted using SSL (Secure Socket Layer) technology and processed through secure, compliant payment gateways.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal or regulatory reasons.
Updates will be posted on this page, with the “Last Updated” date clearly indicated at the top.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:
📧 infos@pawhavenstore.shop
🌐 www.pawhavenstore.shop